Hearing Aid Repair

Navigating Hearing Aid Repairs: Your Complete Guide

Despite diligent care and regular upkeep, hearing aids, like all technology, may undergo wear and tear over time. In some instances, replacing your hearing aids could be the optimal solution, offering you the chance to upgrade your technology. However, before considering a replacement, it may be possible to rectify some common issues.

Here are a few quick fixes to try:

  • Battery replacement
  • Removal and reinsertion of your hearing aid
  • Cleaning with a hearing aid tool
  • Replacing the wax filter
  • Checking the battery compartment for obstructions
  • Adjusting input settings

Deciphering the Costs of Hearing Aid Repairs

The expense of mending a broken hearing aid depends on various factors: the warranty status of the hearing aid, the extent of damage, and the cost of necessary replacement parts.
For devices purchased from Hearing HealthCare, Inc. and under warranty, the repair costs might be nominal or even waived. However, costs could escalate for hearing aids no longer under warranty or purchased elsewhere. In some cases, damaged shells on custom-molded devices can be repaired, although this could be pricey.

When Is a Hearing Aid Beyond Salvage?

While a hearing aid professional is best equipped to diagnose damaged hearing aids, certain signs indicate that your devices are beyond repair:
Age of the device
If your hearing aids are over three years old, recurring repair needs may render new devices a more economical solution.
Visible damage
Severe physical damage, such as being crushed, could render a hearing aid unrepairable.
Frequent repairs
If your hearing aid has required multiple fixes for recurring or diverse issues, investing in new devices may be a wiser financial decision.

Remember, a manufacturer's warranty guarantees the product's functionality for the warranty duration only. It's a delicate balance between repair costs and the value of a new system - we're here to assist you in making the right decision.

Extending Your Peace of Mind: Warranty Plus

Life can be unpredictable, leading to unexpected technological failures even after your warranty has expired. An extended coverage is available for up to five years from the original purchase date to protect you during the later years of your device's lifespan, which is when repairs are most likely.
This plan does not cover intentional or accidental physical damage, including water damage. However, it does cover gradual wear and tear beyond the initial three-year warranty.

Protection Plus

Enroll in our Protection Plus program to cover your hearing system for loss or accidental damage.

Terms, Conditions, and Exceptions

Accidental damage refers to unintentional physical harm to your devices. Slow deterioration through everyday use, dust, heat, humidity, or other forms of failure are not covered under Protection Plus, but may be covered by your manufacturer’s warranty.
If you are facing issues with your hearing aids, don't hesitate to reach out to us. We're here to help you get your devices back up and running, or guide you through the process of fixing or replacing your broken hearing aid.

Frequently asked questions

Are hearing aids delicate?
What activities could damage hearing aids?
How do I determine if my hearing aids are broken?
Where can I get my hearing aids repaired?
Are hearing aids waterproof?
Does insurance cover hearing aid repairs?